Cancellation Policy
Last Updated: June 12, 2025
1. Standard Appointments (Mobile Notary, Ink Fingerprinting)
Free cancellation/rescheduling with 24 hours' notice.
Late cancellations (<24h) incur a $50 fee or forfeit deposit-whichever is greater.
No-shows are charged 100% of the scheduled fee.
2. Live Scan Fingerprinting & Remote Online Notarization (RON)
Cancel or reschedule with 48 hours' notice due to third-party logistics.
Late changes incur a $75 fee.
No-shows are billed 100% of the scheduled fee.
3. Wedding Officiant Services
Cancel or reschedule with 72 hours' notice.
Late cancellations incur 50% of officiant fee; no-shows billed 100%.
Legal compliance: officiant must verify marriage license per Florida statutes §§ 741.041 & 741.08.
4. Third-Party Partners
If service involves third-party vendors (live scan, fingerprinting), their separate cancellation policies also apply.
5. Refund Process
Refunds (minus fees) processed within 7 business days post-cancellation.
Exception: cancellations under "Force Majeure" (e.g., weather, emergencies) may waive fees at management's discretion.
6. Governing Law
This policy is governed by Florida law, aligning with professional notary standards and marriage license requirements.