Cancellation Policy

Last Updated: June 12, 2025

1. Standard Appointments (Mobile Notary, Ink Fingerprinting)

  • Free cancellation/rescheduling with 24 hours' notice.

  • Late cancellations (<24h) incur a $50 fee or forfeit deposit-whichever is greater.

  • No-shows are charged 100% of the scheduled fee.

2. Live Scan Fingerprinting & Remote Online Notarization (RON)

  • Cancel or reschedule with 48 hours' notice due to third-party logistics.

  • Late changes incur a $75 fee.

  • No-shows are billed 100% of the scheduled fee.

3. Wedding Officiant Services

  • Cancel or reschedule with 72 hours' notice.

  • Late cancellations incur 50% of officiant fee; no-shows billed 100%.

  • Legal compliance: officiant must verify marriage license per Florida statutes §§ 741.041 & 741.08.

4. Third-Party Partners

  • If service involves third-party vendors (live scan, fingerprinting), their separate cancellation policies also apply.

5. Refund Process

  • Refunds (minus fees) processed within 7 business days post-cancellation.

  • Exception: cancellations under "Force Majeure" (e.g., weather, emergencies) may waive fees at management's discretion.

6. Governing Law

  • This policy is governed by Florida law, aligning with professional notary standards and marriage license requirements.