Privacy Policy

Last Updated: June 12, 2025

1. Introduction

Trust Pro Mobile Notary LLC ("we," "us," "our") respects and protects your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you visit www.trustpromobilenotary.com, engage with our services (e.g., mobile notarization, live-scan fingerprinting, RON, wedding officiating), or use associated third-party platforms.

2. Information We Collect

A. Personal Identifiers:

  • Contact details (name, email, phone)

  • Government-issued ID information

  • Service-related documents

B. Technical & Usage Data:

  • IP address, browser type, device details, usage analytics, cookies

  • For RON: device audio/video logs, session history, identity verification data

3. How We Use Your Information

  • To confirm and manage appointments

  • To perform notarial acts per Florida Statutes §117.265 and §117.285

  • To process payments and comply with laws

  • To store RON audio/video recordings securely

  • To deliver customer service and technical support

  • For internal analytics and service improvement

4. Legal Basis for Use

  • Contract Performance

  • Legal Compliance

  • Legitimate Interest

5. Information Sharing & Disclosure

  • With secure third-party providers (Notary Assist, Cardly, Notarize Proof)

  • With legal authorities under subpoena or legal order

  • With your consent for media or promotional use

6. Cookies & Tracking

  • Functional cookies are used to manage sessions and improve performance

  • No sale of personal data or marketing trackers are used

7. Data Security & Retention

  • We use encryption, access controls, and secure cloud storage

  • RON sessions are stored per Florida law requirements

  • Data is retained only as long as needed or legally required

8. International & Hostile Clients

  • RON is valid across jurisdictions where legally recognized

  • Enhanced identity verification may apply to high-risk or international clients

  • We respect international privacy principles where applicable

9. Your Rights (Florida & CCPA-style)

Access, correction, deletion, and opt-out rights

Contact us at appointment@trustpromobilenotary.com to exercise your rights

10. Children's Privacy

Services are for users age 18 and up only

11. Changes to This Policy

This policy may be updated at any time with changes posted on our website

12. Contact Information

Trust Pro Mobile Notary LLC

401 E Jackson St, Ste 2340-i69, Tampa, FL 33602

Email: appointment@trustpromobilenotary.com

13. Cookie Notice & California (CCPA) Privacy Rights

We use cookies only for functional and analytics purposes. No data is sold. California residents have rights under the CCPA including the right to know, delete, or opt-out of data usage. You may contact us to submit any privacy requests.

14. SMS Communications & Text Messaging

If you opt in to receive SMS for appointment reminders or updates, you agree to:

  • Message Frequency: Based on service activity

  • Message/Data Rates: May apply per your carrier

  • Opt-Out: Text STOP to unsubscribe

  • HELP: Text HELP or contact us directly

We do not sell or share your number with third parties.